CUSTOMER CARE

Contact Us

Our Customer Care team is available to assist you with:

Size and fit advice
Detailed product information
Delivery & payment questions
Placing orders

Payment

We accept PayPal, Visa, Visa Debit, MasterCard, American Express, and Discover. All transactions on our website are processed using PayPal, a secure online payment gateway that lets you pay online with your credit card, even if you don't have a PayPal account.

Shipping

We currently ship to Australia, Canada, Denmark, Ireland, Japan, the Netherlands, New Zealand, Norway, Singapore, Sweden, Switzerland, the United Kingdom and the United States. If you live outside of these destinations please contact us for a custom shipping quote.

When will my order be dispatched?

We aim to have all orders ready to ship within 2 working days. Once your order has been shipped we will send you an email confirmation to let you know.

How long does shipping take?

USA & CANADA

Standard Shipping 6-8 working days $5.50
Express Shipping 3-4 working days $14.95
FREE STANDARD SHIPPING ON ORDERS OF $100 OR MORE

REST OF THE WORLD

Standard Shipping 6-8 working days $5.50
Express Shipping 3-4 working days $34.95
FREE STANDARD SHIPPING ON ORDERS OF $100 OR MORE

Making sure your items arrive safe & sound and in perfect condition is our top priority! If you have any concerns about your items once received, please do take the time to let us know and we will do our very best to resolve any problems for you.

Returns & Exchanges

To make shopping easier, we offer both returns and exchanges on all our jewelry items and clutches. If you're not head-over-heels in love with your jewelry purchase, simply contact us within 14 days from the date of purchase to arrange a return.

Due to their delicate nature, we are unable to accept returns on our hair accessories. If you are not sure about about a particular item, don't hesitate to contact us before making your purchase with any additional questions you may have. We're always happy to answer customer queries or provide additional photos.